Client Agreement

Welcome!

1. Purpose of the Engagement

The client is engaging the practitioner for a conversational hypnosis process oriented toward a specific desired result, change or resolution discussed before the first session. The desired result will be summarized in the welcome email or other written communication between the practitioner and client. The agreed result provides the direction of the engagement. The process may reveal underlying patterns, needs or areas of attention that were not consciously apparent at the outset. The work will remain oriented toward the agreed result while allowing the process to unfold according to the client’s individual responses, internal resources and capacity for integration.

2. Nature of Conversational Hypnosis

Conversational hypnosis is a collaborative and experiential process involving focused attention, conversation, imagination, internal awareness and naturally occurring hypnotic phenomena. The process is intended to support communication with unconscious resources and may facilitate new perspectives, responses, choices, emotional shifts and possibilities for change. The practitioner facilitates the process while the client participates actively and remains able to communicate throughout the session.

3. Professional Scope and Disclaimer

The practitioner is a Professional and Personal Certified Coach and Advanced Conversational Hypnosis Practitioner and is not acting as a psychologist, psychotherapist, psychiatrist, physician or other licensed mental-health or medical practitioner.

Conversational hypnosis and coaching are personal-development and change-oriented services. They are not psychotherapy, psychological or psychiatric treatment, medical care, diagnosis or crisis intervention.

The practitioner does not diagnose medical or mental-health conditions, prescribe medication or advise clients to begin, discontinue or alter prescribed treatment.

These services may complement other forms of support but do not replace appropriate medical, psychological, psychiatric or psychotherapeutic care. The client remains responsible for seeking appropriate professional care when needed.

4. Scope of the Engagement

This engagement includes up to (4) four sessions focused on the agreed desired result. The process may be complete after the first session or may require additional sessions. Additional sessions are used when further work related to the same agreed result appears appropriate. Once the agreed result has been reached, the engagement is considered complete, even if fewer than four sessions have been used. Additional sessions, when needed, must take place within six months of the primary session. A new or substantially unrelated concern will be considered a separate engagement. Unused sessions have no cash value, are not refundable or transferable, and cannot be applied to another concern.

5. Session Duration and Integration

Sessions are process-led rather than limited to a conventional coaching or therapy hour. The primary session may last approximately two to three hours and may occasionally extend beyond that when appropriate. The practitioner will allow the process sufficient time while also considering the client’s comfort, capacity and need for integration. When further work is appropriate, adequate processing time will be allowed between sessions. Follow-up sessions will generally take place approximately three to four weeks apart, although the timing may vary according to the individual process.

6. Post-Session Rest and Integration

Rest following a session is considered an important part of the process. The client agrees to protect a period of time after each session for rest and integration and to prioritize a full night of sleep afterward. Whenever reasonably possible, the client agrees not to schedule demanding work, emotionally intensive commitments or other significant obligations immediately following a session.

The client is encouraged to allow the experience time to settle naturally rather than immediately analyzing, testing or evaluating the work.

7. Client Participation and Suitability

Conversational hypnosis is collaborative and voluntary. The client agrees to provide relevant information that may affect the appropriateness of the work and to participate without impairment from alcohol or recreational drugs. An affirmative disclosure of a medical, psychological or personal circumstance does not automatically prevent participation. Its purpose is to allow the practitioner to determine whether any adjustment, postponement or additional support may be appropriate. The practitioner may postpone, modify or discontinue services when the work appears to fall outside the practitioner’s scope or when another form of professional support appears more appropriate.

8. Results

The engagement is oriented toward the specific result identified before the first session. Each person’s process is individual, and no particular result, timeline or number of sessions can be guaranteed. The practitioner commits to providing the agreed process with professional care, attention and skill. The client understands that change may continue to unfold and integrate following a session and that the experience of change differs from person to person.

9. Confidentiality, Privacy and Recording

Information shared by the client will be treated as confidential and used only for purposes reasonably connected to providing the agreed services. Confidentiality may be limited where disclosure is required or permitted by applicable law, including circumstances involving serious risk of harm, a valid legal requirement or the client’s authorization. Reasonable measures will be taken to protect client information and records. Absolute security of electronic communication cannot be guaranteed. Sessions will not be audio-recorded, video-recorded, photographed or otherwise reproduced by either party without prior agreement. Client information, identity, images, recordings or testimonials will not be used publicly or for marketing without separate express consent.

10. Communication Between Sessions

Communication between sessions is intended primarily for scheduling, administrative matters, observations related to the process, and determining whether an additional session may be appropriate. The engagement does not include unlimited coaching or crisis support between sessions. The practitioner may not always be able to respond immediately. Communication with the practitioner should therefore not be relied upon for urgent or emergency assistance.

11. Fees, Cancellation and Refunds

The fee or payment arrangement for this engagement will be established before the primary session. Payment applies to the engagement described in this agreement, including any additional sessions that become appropriate within the maximum of four sessions and within the six-month period. Payment is not made in exchange for a guaranteed result or a guaranteed number of sessions. 

The client agrees to provide at least 48 hours’ notice when cancelling or rescheduling an appointment. Because a substantial amount of time is reserved for each session, an appointment cancelled or rescheduled with less than 48 hours’ notice may be considered one of the sessions included in the engagement, except in exceptional circumstances.

If the practitioner must cancel, the appointment will be rescheduled without reducing the number of sessions available. Payment is non-refundable once the primary session has begun. No partial refund is issued when the agreed result is reached before all four sessions are used.

12. Professional Boundaries and Ending the Engagement

The relationship between practitioner and client is a professional service relationship. Either party may pause or end the engagement. The practitioner may discontinue services when continuing the work appears inappropriate, falls outside the practitioner’s professional scope, relevant information affecting suitability has not been disclosed, professional boundaries are not respected, or another form of support appears more appropriate. Where appropriate, the practitioner may recommend that the client seek support from another qualified professional.

13. Client Responsibility

The client remains responsible for personal decisions, actions and wellbeing during and following the engagement. Conversational hypnosis is intended to support awareness, internal change and greater choice. It does not replace independent medical, psychological, legal, financial or other specialized advice. The practitioner is not responsible for decisions made by the client outside the scope of the services provided.

14. Governing Law

This agreement is governed by the laws applicable in the Province of Quebec and the federal laws of Canada applicable therein. If any provision of this agreement is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

15. Electronic Agreement and Informed Consent

This agreement may be delivered, completed and signed electronically.